One rewards membership for local businesses

Earn rewards wherever you shop local.

Use one free RewardsMate membership to earn points, discover offers, keep digital receipts and use eligible points across participating local stores.

One membership. One universal balance. More ways to shop local.

Preparing for an initial Brisbane pilotFree for customers
RewardsMate home screen showing points balance, quick actions and today's pick
See how it works

How it works

Four simple steps to shop local and earn.

One membership connects you to participating local businesses across the RewardsMate network.

  1. Step 01

    Join RewardsMate

    Create one free account and receive your personal RewardsMate QR membership card.

  2. Step 02

    Scan when you shop

    Scan your QR membership at participating stores before the transaction is completed.

  3. Step 03

    Build one balance

    Earn standard points from eligible purchases and collect bonus points from participating-store campaigns.

  4. Step 04

    Use points across the network

    Use eligible whole points toward up to 30% of a qualifying purchase at a participating store.

Explore stores

Find participating local businesses.

Illustrative examples of how nearby stores, primary offers and open status can appear.

How points work

Simple points. Real value.

RewardsMate uses one universal points balance across participating stores.

Earn

Earn 1 point for every $1 of eligible GST-exclusive customer-paid spend.

Understand the value

100 points has a redemption value of $1.

Use your balance

Use eligible whole points toward up to 30% of a qualifying transaction.

Example calculation

Eligible purchase value
$40
Points earned
40 points
Value added to balance
$0.40

RewardsMate points are not cash and cannot be withdrawn or transferred directly between customers.

Points and offers

Points and offers work differently

Your RewardsMate points form one universal balance. Store offers are separate promotions created for a particular business, product, location or campaign period.

Universal points

  • Points accumulate in one universal balance.
  • Points have a defined redemption value.
  • Eligible points can be used at participating stores.
  • Points are applied at checkout.

Store offers

Participating retailers may provide:

  • Bonus-point campaigns
  • Percentage discounts
  • Fixed-value discounts
  • Seasonal promotions
  • Limited-time offers
  • Product-specific campaigns

Example store promotions

Bonus points

2x points on fresh produce

Corner Fresh

Campaign period: 1–7 Aug

No activation needed · Bonus points

Percentage discount

10% off coffee

Peaky Haircuts

Campaign period: Ends Sunday

Activation required · Discount

Fixed-value discount

$3 off any large coffee

Harbour Roast

Campaign period: Weekdays 7–11am

Activation required · Discount

Seasonal promotion

15% off winter alterations

Jackson Tailor

Campaign period: 1–31 Aug

Activation required · Discount

Limited-time offer

$5 off weekday lunch bowls

Thai Palace

Campaign period: Ends Friday

Activation required · Discount

Product-specific campaign

Bonus points on dairy aisle

Dmart

Campaign period: This weekend

No activation needed · Bonus points

Bonus points

First-visit bonus points

Peaky Haircuts

Campaign period: Ongoing for new members

No activation needed · Bonus points

Percentage discount

20% off bakery after 4pm

Corner Fresh

Campaign period: Mon–Thu

Activation required · Discount

App preview

Five journeys that matter most.

A focused look at how customers discover stores, manage one balance and shop with confidence.

Journey 01

Discover nearby participating stores

Browse local businesses, primary offers and open status in one place.

RewardsMate shops screen showing local store discovery, search and featured stores

Journey 02

View your universal points balance

See your points balance and rewards ready to use across participating stores.

RewardsMate rewards screen showing points balance and offers ready to redeem

Journey 03

Scan your RewardsMate QR card

Present one membership card at checkout to earn or use eligible points.

RewardsMate digital card screen showing QR code, member profile and rewards progress

Journey 04

Use points and activate store offers

Review offer details, then activate store promotions when you are ready.

RewardsMate reward detail screen for 10% off coffee, ready to activate with points balance shown

Journey 05

View activity and digital receipts

Follow earns, redemptions, activated offers and saved receipts.

RewardsMate activity screen showing purchases, points earned, receipts and redeemed rewards

Want more screens? Open the full app preview gallery

Privacy and trust

Your rewards and data, explained clearly.

Clear rules for points, privacy and what happens when shopping situations change.

One universal balance

Your eligible points are stored in one RewardsMate balance, not in separate balances for every store.

Retailer-level privacy

Participating retailers can access identifiable activity connected to their own business. Cross-store insights should be aggregated or de-identified unless appropriate consent applies.

Customer controls

Manage communication preferences, followed stores and relevant privacy choices from your account.

No sale of identifiable purchase data

RewardsMate is not designed to sell identifiable customer purchase histories to unrelated advertisers.

What happens after a refund?

When an eligible transaction is refunded, points earned from that transaction may be reversed. Any RewardsMate points used on the refunded purchase are restored to the customer's universal balance. Cash or card amounts are refunded by the retailer through its normal payment process.

If a retailer leaves the network

If a participating retailer leaves the RewardsMate network, it will stop issuing and accepting RewardsMate points. Points already added to a customer's universal balance are not removed simply because the original retailer leaves the network.

Availability

RewardsMate is preparing for pilot access.

We are preparing an initial Brisbane pilot with selected participating businesses and early customers. Joining early access registers your interest but does not guarantee immediate availability.

RewardsMate product availability status
Pilot regionBrisbane
Pilot statusPilot
iPhonePilot
AndroidPlanned
Web membershipPlanned
Apple WalletFuture release
Google WalletFuture release

FAQ

Common questions about RewardsMate.

Clear answers on points, privacy, availability and support.

Early access

Join Early Access or suggest a local store.

Register your interest for the Brisbane pilot, or tell us about a local business you would like to see in RewardsMate.

RewardsMate (powered by Shopper's Mate) collects the information you provide to register interest in early access, contact you about the Brisbane pilot, and improve the product. Participating retailers may receive relevant information only when you interact with their store. Marketing updates are optional. Read the Privacy Policy for full details, or contact the privacy team at hello@shoppersmate.com.au.

Early access and store suggestion form

What would you like to do?

Fields marked with are required.

Favourite local business categories (optional)

RewardsMate (powered by Shopper's Mate) collects the information you provide to register interest in early access, contact you about the Brisbane pilot, and improve the product. Participating retailers may receive relevant information only when you interact with their store. Marketing updates are optional. Read the Privacy Policy for full details, or contact the privacy team at hello@shoppersmate.com.au.

For local businesses

Own or manage a local business?

Shopper's Mate connects checkout, RewardsMate loyalty, customer insights, campaigns and inventory tools in one retailer workflow.

Explore Shopper's Mate